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Travel Watchdog - The only Independent Voice in Travel

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Contacting Travelwatchdog

Travelwatchdog Funding

Travelwatchdog was created in June 2002 as a voluntary service to try to bridge the gap between the power of the travel giants and the individual consumer. Over the four years we have built up a comprehensive profile of the travel industry, dealing with more than 30,000 travel related complaints from consumers in 31 different countries who believed that their holidays and/or travel were degraded to some extent by travel agents, tour operators or travel related services. In many cases our advice has been instrumental is assisting the recovery of very substantial sums of money. Donations from those recovering the money have amounted to less than £200.

We now have a small income from advertisers, but this and the very low level of donations does not fund even a small part of the service. If you value this service, please consider making a small donation via the link on this or the home page of this site. We shall continue to try to help everyone who contacts us, but in busy periods, those who have donated will get priority.

TRAVELWATCHDOG PRIORITY ADVICE SERVICE

Requesting Advice or Assistance
What Do We Offer?
We have very considerable expertise/experience in travel related matters, particularly dealing with complaints, and can assist in the following ways: a. Analysis of your case and simple advice about whether you have a legitimate complaint that, if pursued, is likely to succeed. Knowledge is Power. Many claims that are unsuccessful fail because the travel agent/tour operator is the one with the knowledge. b. Where a legitimate claim does exist, advice on how best to proceed. c. In circumstances where it is likely to be effective, we can contact the travel agent/tour operator to add weight to a case. d. Where appropriate we can use the power of publicity to focus minds We do not 'manage claims' we simply offer our experience and procedural expertise where we are able to do so.
If you would like to make a small donation towards the upkeep of the site and guarantee a priority reply to your query, you can do so via Paypal (Below). A Paypal account is not necessary.

Level 2 Service - General Site Information
Anyone is free to use any information published on the site for personal travel purposes. It may be downloaded for personal use, but the copyright remains with Travelwatchdog.com and the information may not be altered, published or otherwise disseminated without prior approval in writing.
Level 3 Service - Finding Holiday Friends
Complete the form at this link and we shall publish the information. This service is free of charge
Level 4 Service - Reporting Poor Travel Service Performance
If you have suffered at the hands of a travel agent, tour operator or other travel related company and feel that the information should be made known to the wider public, please complete the form at this link. At each site revision, we shall consider the information for inclusion. We shall reply to these submissions if and when time permits, or if there are special issues

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